On Tuesday, June 22, Multi-Factor Authentication (MFA) will be required to access your Western Office 365 account (including email).
You will need the authentication device (landline, mobile phone, hardware token) that you enrolled when you set up MFA to access your email and other Office 365 applications tomorrow. If you have not yet up MFA, when you try to open Office 365 (including email), you will receive a message that will include a link to “Start Setup”. Click on that to set up MFA. After you have set up MFA, you will be able to complete the log in process to Office 365 (including email) by responding to the MFA prompt
Where to get help
If you need assistance, please contact the WTS help desk: https://wts.uwo.ca/helpdesk/. Due to expected high volume of support requests, you may experience some wait time.
MFA at Western
Setting up MFA is done just once for use with any Western service or application that requires it. For more information about MFA at Western, including a guide for managing your Duo Security profile, visit: https://mfa.uwo.ca/.